A 25% deposit is charged upfront. Final payment is due 14 days prior to the scheduled tour date. Cancellations or modifications are subject to the following policy:

1. Cancellation 31 days before the scheduled tour date: Full refund of the 25% deposit, minus any non-refundable tickets, if applicable.
2. Cancellations made 15-30 days before the scheduled tour date: The 25% deposit is non-refundable, plus the cost of any non-refundable tickets, if applicable.
3. Cancellations made between 0-14 days before the scheduled tour date: The remaining 75% balance is due 14 days before the scheduled tour date.
4. Refunds are not available for no-shows, delays, services already utilized, or once the tour time has begun. 

We closely monitor the weather. Should there be strong predictions of rain during your tour time, we will offer a free rescheduling of your tour to another date (if possible). Or, we will refund your tour in-full if rescheduling is not possible.

Each itinerary includes more time off the car than inside of the car. While the vintage Fiat 500's are charming, the purpose of the tours are to immerse you into the culture and beauty of Lake Como. So, the cars are simply the means of transport. But yes, you can take plenty of photos with them!

We do not offer taxi services from one destination to another. We strictly offer guided tours of Lake Como and aren't available for hire as a taxi or private transfer service. Sorry!

To keep everything running smoothly, our tours operate at set times. Each experience is thoughtfully planned around drive times, activity schedules, and the operating hours of the local businesses we visit. We also make sure our drivers have enough time between tours to provide the best experience possible.

If you need to change your tour date, we’ll do our best to accommodate your changes based on availability. Please note that villa tickets are non-refundable and non-transferable.

For tours that require pre-purchased tickets, La Dolce Guida requires that all tickets be purchased through us directly and will automatically be included in your tour cost. We are unable to utilize privately procured tickets, membership tickets, or other ticket passes.

Tickets are always non-refundable in the event of a client cancellation and cannot be transferred to another date and/or time in the event of a requested tour reschedule. Client will be responsible for payment of new tickets if the tour date change is a personal request.

Tipping is always appreciated, though it is not obligatory. Clients generally tip based on the duration of the tour and quality of the overall experience.

We’re happy to work with you if you’d like to add more participants to your tour — just be sure to let us know in advance! Unfortunately, we can’t guarantee last-minute availability, but will do our best to accomodate.

Please do not bring additional guests who aren’t already accounted for, as this can affect the number of vehicles needed and it does impact the total cost. If you’d like to make any changes or additions to your tour, please reach out to us via email. We’re here to help!

Your driver will WhatsApp you to introduce themselves the day prior to your tour & to answer any questions you may have. Please be sure you have WhatsApp downloaded for text messaging.

Please note that drivers are unable to adjust your tour dates/time slot. If needed, you can always give our office a call or get in touch with us via email should you have any questions prior to your tour.

We’re proud to offer unique guided tours of Lake Como. You can enjoy a drink (or two!) and take in the beautiful scenery, while we handle the driving. 

Our vehicles are not available for self-driving though, so sorry!

Due to the compact size of our vehicles, the total combined weight limit for all passengers is 500 pounds or 225 kilograms per vehicle.

To ensure safety, children must be at least 6 years old to ride in the vehicle. A booster seat will be provided. Please note that car seats cannot be attached to the seats.

You can visit Lake Como on any budget, big or small! If you’re looking to do some research, check out our blogs on hotels, restaurants, and experiences, or just drop us and email and we’ll help you out.

Milan is the biggest major city close to Lake Como and is about two hours away via car or train.

Many famous people live in Lake Como such as George Clooney, Donatella Versace, Richard Branson, and many more.

The most beautiful part of Lake Como is a subject of debate, but many visitors choose to visit Bellagio and Villa Carlotta

Yes you can! Check out our blog post for the best way to see the lake in a day

Lake Como is one of the most beautiful places in the world and is a must-visit on any Italian vacation.